{
"$type": "site.standard.document",
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"uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mpifoqmuxh72"
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"path": "/t/business-workspace-was-deactivated/1384578#post_10",
"publishedAt": "2026-06-30T05:18:24.000Z",
"site": "https://community.openai.com",
"tags": [
"@OpenAI_Support"
],
"textContent": "@OpenAI_Support\nThank you Smith for the clarification.\nHowever, our concern is about billing. Will we be charged again for the seats we have already paid for as part of our existing monthly subscription?\n\nOur subscription runs until 14th of JUly 2026 and has been fully paid[for 8 seats].\nWe should not have to purchase a new subscription to reactivate access to a service we have already paid for.\n**Case Number:** #10698925\n\nThe support team replied : \"The outstanding balance was related to true-ups, which are additional charges incurred when you add more seats to your Business workspace during your billing period. If the invoice for these additional seats remains unpaid, the workspace subscription may be deactivated.\n\nbut i am sure that while adding more seats i got to know about the next billing will be adjusted .\nThen how on 17th new invoice could be generated.\n\n\"",
"title": "Business workspace was deactivated"
}