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"path": "/t/is-there-a-glitch-with-google-play-billing-triggering-automated-bans-account-deactivated-out-of-nowhere/1384866#post_4",
"publishedAt": "2026-06-28T12:14:20.000Z",
"site": "https://community.openai.com",
"textContent": "I have the same issue, but my account was first deactivated and then the subscription was cancelled. It happened 2-3 days after renewing my Pro subscription through Google Play.\n\nI submitted an appeal more than 2 days ago, a support ticket, no emails back yet and no responses here from support either.\n\nAppeal: **C-9ezQNZeTkWJb**\n\nSupport case number: 10572088\n\nI also use this account for personal use, I was working on a powerpoint presentation before I got banned so I doubt there was any violation of ToS.\n\nI also checked spam and every mail in my inbox and I received no indication that my account was deactivated or that I violated any rule, I only noticed when trying to log back in the account on ChatGPT.\n\nI was expecting more urgency to check the accounts affected by this but so far I’ve been disappointed",
"title": "Is there a glitch with Google Play billing triggering automated bans? Account deactivated out of nowhere"
}