Pro x20 sub\ ($200) Subscription Silently Cancelled
OpenAI Developer Community
June 28, 2026
My account was also suddenly deactivated on the morning of June 25, and I believe this may have been a false positive from the automated risk-control system.
I’ve already submitted an appeal to OpenAI Support (Case ID: C-5L5l4UlyPzi7), but I still haven’t received any meaningful update so far.
Some context:
* My account has been active for nearly 3 years
* I’ve been a ChatGPT Pro subscriber for months via Google Play
* My usage is entirely normal (research, coding, etc.)
* I have never intentionally violated OpenAI’s Terms or Usage Policies
The biggest issue is that this account contains a large amount of important work history, research discussions, coding conversations, and ongoing project context that I currently cannot access.
I completely understand the need for automated security systems, but this honestly seems like a mistaken suspension rather than an actual policy violation.
If anyone from the OpenAI / Trust & Safety team sees this, I would sincerely appreciate a manual review or any update regarding the appeal timeline.
Thank you.
Discussion in the ATmosphere