{
  "$type": "site.standard.document",
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  "path": "/t/account-falsely-suspended-during-system-glitch-support-unresponsive-case-10588879/1384975#post_2",
  "publishedAt": "2026-06-27T14:34:25.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@gc01."
  ],
  "textContent": "Thanks for sharing the details, @gc01. I can see how disruptive this is, especially if you're relying on the account for your daily work.\n\nFrom what's been shared, your appeal is already with the review team. Because they need to carefully review each case before making a decision, there's no ETA that can be provided at this stage.\n\nTo help keep everything in one place and avoid duplicate updates, this case will be closed and any further communication will happen through your existing appeal ticket. That gives the review team a single, streamlined thread to work from.\n\nHopefully you'll hear back as soon as the review is complete. If there's anything else you'd like to clarify in the meantime, feel free to respond on the appeal thread.\n\n-Mark G.",
  "title": "Account falsely suspended during system glitch - Support unresponsive (Case 10588879)"
}