Windows desktop app's sidebar icons vanish, conversations empty, and login button does nothing after logout (browser works fine)
OpenAI Developer Community
June 27, 2026
I cannot log in to the ChatGPT Windows desktop app. When I click “Log in”, nothing happens. No browser opens, no error message appears, and the button seems unresponsive.
The same account works normally on chatgpt.com in Chrome/Edge.
I have tried:
* Reinstalling the ChatGPT Windows app
* Resetting/repairing the app in Windows Settings
* Restarting Windows
* Testing VPN/proxy on and off
* Checking that web login works
Device: Windows PC
Region: Singapore
Plan: Plus
Date/time: June 27, 2026, Singapore time
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