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"path": "/t/pro-x20-sub-200-subscription-silently-cancelled/1384767?page=2#post_25",
"publishedAt": "2026-06-26T07:38:42.000Z",
"site": "https://community.openai.com",
"textContent": "I have a very similar issue.\n\nMy ChatGPT Pro / 20x account became inaccessible around June 25. When I try to log in, I receive an identity verification error saying that my account has been deleted or deactivated.\n\nI did not intentionally delete my account, and I did not receive any OpenAI deactivation email, warning email, appeal link, or identity/age verification email. I checked Inbox, Spam/Junk, Promotions, and All Mail, but there is no OpenAI notice explaining the account action.\n\nMy subscription was through Android / Google Play. The only related email I received was from Google / Google Play saying that my refund request would not be approved. That email does not explain why my OpenAI account is shown as deleted or deactivated.\n\nI already have a support case that has been escalated to a support specialist, but I want to report here that my case appears to match this Pro x20 / Android subscription / account deleted-or-deactivated issue.\n\nCould OpenAI Support please check whether this is related to the June 25 incorrectly cancelled subscription incident, Pro 20x entitlement synchronization, Codex access, identity verification, or account-status errors?\n\nI can provide the full Request ID, GPA order number, payment proof, and screenshots privately through the support ticket. I do not want to post sensitive account or billing information publicly.",
"title": "Pro x20 sub\\ ($200) Subscription Silently Cancelled"
}