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"path": "/t/locked-out-of-codex-because-of-an-old-phone-number/1382387?page=2#post_23",
"publishedAt": "2026-06-16T22:22:41.000Z",
"site": "https://community.openai.com",
"textContent": "ok, this is infuriating. apparently it has been fixed for some users (as seen in the locked related topics), but it continues to happen to some of us - specifically for Codex desktop auth. some Qs:\n\na) where did openai get a phone number for me that has been deactivated 5 years ago when i moved countries?\n\nb) how is it possible that with an account with: 1) a real, active phone number for SMS for MFA , 2) an authenticator MFA, 3) a password and 4) a passkey … i’m still forced to do OTP of a phone number they pulled out of their backsides? totally absurd. please fix this!\n\ncase number 10163459",
"title": "Locked out of Codex because of an old phone number?"
}