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  "path": "/t/codex-access-deactivated/1383745#post_3",
  "publishedAt": "2026-06-16T00:41:29.000Z",
  "site": "https://community.openai.com",
  "textContent": "Dear OpenAI Support Team,\n\nI am writing to urgently appeal the deactivation of my ChatGPT account. Below are my account details:\n\n  * Email: onuj4958@outlook.com\n  * User ID: user-ucO3otjivAd8XWPSF5wxoIpW\n  * Request ID: af4c4130-3e1f-435b-97bf-8edfc9c7e78c\n\n\n\nIn the second week of using the service, I received an email stating that my account had violated your privacy policy. My account was subsequently deactivated. However, I strongly believe this decision was made in error, and I would like to provide the following clarification:\n\n  1. Throughout the entire period of use, I was solely working on a personal development project. I did not input any sensitive personal data, private information belonging to others, or any content that could constitute a privacy violation.\n  2. I topped up my account using gift cards and used the service entirely by myself — no sharing, no reselling, no third-party access whatsoever.\n  3. I used the account normally for approximately one week before receiving the suspension notice in the second week, without any prior warning.\n  4. I did not change my device or access method at any point.\n  5. My account still had a significant remaining balance that I had intended to use over the long term.\n  6. I submitted an appeal last week through the official channel but have not received any response to date.\n\n\n\nI am genuinely confused and distressed by this decision. I was doing nothing more than working on my project — the same way I had been using the service since day one. I cannot identify any action I took that would constitute a violation of your privacy policy, and I was given no specific explanation of what triggered this decision.\n\nI am a law-abiding user who has always respected OpenAI’s guidelines. I kindly urge you to:\n\n  1. Review my conversation history and account activity to verify that no actual privacy violation occurred.\n  2. Provide a specific explanation of which action or content triggered the policy violation flag.\n  3. Reinstate my account and restore access to my remaining balance.\n  4. Respond to this appeal promptly, as my previous submission has gone unanswered for over a week.\n\n\n\nI sincerely hope OpenAI will investigate this matter carefully and handle it fairly. This sudden and unexplained suspension has significantly impacted both my work and my trust in the platform.\n\nThank you for your time and attention.\n\nBest regards,\nUser ID: user-ucO3otjivAd8XWPSF5wxoIpW",
  "title": "Codex - Access Deactivated"
}