Issue with workspace seat types getting changed by the system

Hi @OpenAI_Support / Mark,

I would like to follow up regarding

Workspace Seat Type - Case Number: 09882790

Account Issue - Case Number: 09783814

and ask whether there have been any updates or progress on this matter.

This issue has been pending for some time, and we would greatly appreciate any information you can provide regarding its current status or the expected timeline for resolution.

Best regards,