{
  "$type": "site.standard.document",
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    "uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mo6yejufzbt2"
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  "path": "/t/active-chatgpt-plus-account-cannot-use-codex/1382922#post_7",
  "publishedAt": "2026-06-13T18:29:01.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@sergeliatko",
    "@spyalekos",
    "@solpulse."
  ],
  "textContent": "Thanks to @sergeliatko for sharing those additional troubleshooting steps.\n\nHi everyone, if the suggestions above don't resolve the issue, please submit a support ticket so the team can investigate further and keep track of the case.\n\nWelcome, @spyalekos and @solpulse. When you have a moment, could you share your 8-digit case ID? That will help the team take a closer look at what's happening.\n\n-Mark G.",
  "title": "Active ChatGPT Plus account cannot use Codex"
}