I have lost my Codex for Open Source Pro plan
OpenAI Developer Community
June 11, 2026
Mark G,
Thank you for your attention to this matter. I have already received a case ID (09884220) from support@openai.com. I also have the case ID (C-gGlKsa5VKj4A) from when my account was suspended on June 5.
My User ID is user-TkpzaMsx15P6q7WU9k7qlDsc.
The relevant images are attached below. Image 1 is the email in which I originally received the promotional code. The promotional code was UHYWD3XQ8ZLM64XH. Image 2 shows the one-month promotional code that was granted when my account was restored. Since I have not used it yet, I am unable to disclose it here.
kasandradaceyvn
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