{
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  "path": "/t/escalation-persona-verification-passed-but-system-failing-to-sync/1383219#post_2",
  "publishedAt": "2026-06-10T12:58:13.000Z",
  "site": "https://community.openai.com",
  "textContent": "I have successfully completed and passed the identity verification process via Persona. However, your platform is experiencing a synchronization issue, and my approved status is not reflecting on my profile page.\n\nI have already spent considerable time trying to resolve this through your automated chatbot, which continuously provides irrelevant and ineffective troubleshooting steps for a system error it does not understand. Since this is a sync failure on your end, I request that a human support agent immediately review my successful Persona verification and manually authenticate my account.\n\nSupport is so careless to ask me a full screen recording of process lmfao, o yes guys, u can absolutely see my PII nd Documents\n\nHuh",
  "title": "Escalation : Persona Verification Passed but System Failing to Sync"
}