ChatGPT data export ZIP downloads are incomplete/corrupted and cannot be extracted
OpenAI Developer Community
June 9, 2026
Thanks for flagging this and for sharing the detailed error information.
Since the export link was used within the 24-hour window and the ZIP still failed to extract, this may need account-specific review.
Could you please create a support ticket if you haven’t already? In the ticket, please include the full export email URL, the first-click timestamp, the error message or screenshot, and a HAR from the failed download attempt if available.
Once you have a case ID, feel free to share it here and I’ll take a closer look.
~ Smith
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