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  "path": "/t/uploaded-files-cannot-be-deleted-deletion-confirmation-has-no-effect/1383022#post_6",
  "publishedAt": "2026-06-08T21:08:32.000Z",
  "site": "https://community.openai.com",
  "textContent": "Thanks Larisa for your support!\n\nDear Avinash,\n\nMy support case number is **09792744**.\n\nI have added the detailed evidence to the support case, including the failing request/response headers, request payload, response body, and browser console errors. I am not posting full auth/cookie headers publicly here, since they contain sensitive session data.\n\nSummary of the relevant details:\n\n  * OS/browser: Windows, reproduced in Firefox and Microsoft Edge.\n\n  * Edge has no extensions installed/enabled.\n\n  * The issue persists after refreshing the file library page.\n\n  * The failing request is a backend deletion request:\n`POST /backend-api/files/library/files/{library_file_id}/delete_stream?file_id={file_id}&file_name={file_name}&soft_delete=true`\n\n  * Example failing request:\n\n    * File name: `TF3.csv`\n\n    * Status: `404 Not Found`\n\n    * Response body: `{\"detail\":\"Not Found\"}`\n\n    * `x-oai-request-id`: `a9f35f7a-c89b-4a9b-adbb-a405a0cba1bb`\n\n    * `x-build`: `676f0f2eb649`\n\n    * Date: `Mon, 08 Jun 2026 20:58:51 GMT`\n\n  * For brevity I am including a single failing request as an example. I performed multiple deletion attempts, but this request is representative of the behavior I observed.\n\n  * I also see a `/backend-api/compliance/cookie_consent` 403 and a missing translation warning for `it-IT`, but the main deletion failure appears to be the repeated backend 404 on `delete_stream`.\n\n\n\n\nFrom the client side, the deletion action is being triggered and sent to the backend, but the backend responds with 404 and the files remain in the library instead of being moved to the deleted/staging area.\n\nCould you please check the server-side logs for the request ID above and the case number? It may be an account-specific or library-record mismatch issue.\n\n(Attachment console errors.txt is missing)\n\n(Attachment request headers.txt is missing)",
  "title": "Uploaded files cannot be deleted: deletion confirmation has no effect"
}