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  "path": "/t/business-workspace-blocked-out-of-credits-after-13-codex-turns-dashboard-shows-0-credits-0-tokens/1382568#post_4",
  "publishedAt": "2026-06-07T18:23:58.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@Info-Yingzhong.",
    "@PaulBellow",
    "@mgm2."
  ],
  "textContent": "Thanks for sharing the details @Info-Yingzhong. I can see why this is confusing. Also good points from @PaulBellow and @mgm2.\n\nI agree with @PaulBellow that not all Codex turns are equal. A single turn can consume far more resources than another depending on context, files, and tool usage.\n\nThat said, a 2-seat Business workspace hitting a block after only ~13 successful turns does seem unusually low. The bigger red flag is the mismatch between:\n\n  * Workspace blocked as \"out of credits\"\n  * Usage export showing 0 credits used\n  * Billing page encouraging credit purchases\n  * Support saying credits don't increase the included allowance\n\n\n\nThat combination feels more like a metering or provisioning issue than normal usage limits.\n\nOpenAI also doesn't publicly describe Business Codex access as a simple \"X turns per day\" quota, so it's hard to reconcile the behavior you're seeing with the reported usage.\n\nIf you're comfortable sharing it, drop the support case ID here. That would make it easier to investigate further and see if there are any irregularities with the workspace configuration or quota enforcement.\n\n-Mark G.",
  "title": "Business workspace blocked \"out of credits\" after ~13 Codex turns — dashboard shows 0 credits/0 tokens"
}