Why does personalization work perfectly one day and get ignored the next?

Hi @ginasandra Thank you for taking the time to share such detailed feedback. I can understand how frustrating it would be to spend time customizing your experience only to feel like those preferences aren't being applied consistently across new conversations. I appreciate you highlighting the specific areas where you feel the experience could be improved, particularly around personalization, memory, and consistency of tone. I'll make sure this feedback is passed along to the team. Thanks again for sharing your thoughts with the community. ~ Smith