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Codex sign-in asks for phone verification on paid account

OpenAI Developer Community June 3, 2026
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Prashant Padasi, I really don’t think regular paying users should have to deal with this kind of verification so often. It would make more sense to focus on stopping people who use the service without paying. Paid users and trial users shouldn’t feel like they’re getting the same treatment. Otherwise, what’s stopping someone from just making a new account every month and using the trial instead of paying? This really hurts the experience for people who actually keep paying. Also, new users often get discounts or free trials, but long-time users rarely get anything. Even a small discount, like $1 or $2, would make loyal users feel more appreciated. I hope you guys can seriously think about this.

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