Codex client auth forces WhatsApp code to a dead number — but ChatGPT/Codex web log in fine (Case 09491223)
OpenAI Developer Community
June 3, 2026
Update: as of now I can sign in to the Codex client with no verification prompt at all — it just logged in. Not sure if this was a backend fix on OpenAI’s side or something else changed, but the blocking phone-verification step is gone for me right now.
That said, the dead +44 number is still attached to my account, so I’d still appreciate the security/eng team unlinking it or replacing it with a valid MFA method, so this doesn’t resurface if my session expires or I switch devices. Case 09491223. Thanks @OpenAI_Support — and hope this resolves for @owallesun and others too.
Discussion in the ATmosphere