{
  "$type": "site.standard.document",
  "bskyPostRef": {
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    "uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mndatoxt6mz2"
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  "path": "/t/locked-out-of-codex-because-of-an-old-phone-number/1382387#post_2",
  "publishedAt": "2026-06-02T18:05:58.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "https://help.openai.com/en/articles/9135134-how-to-change-the-phone-number-associated-with-your-account",
    "Help"
  ],
  "textContent": "Welcome to the community!\n\nOpenAI’s help article says phone numbers associated with an account can’t currently be changed or updated self-serve. That applies to both ChatGPT and the OpenAI API:\n\nhttps://help.openai.com/en/articles/9135134-how-to-change-the-phone-number-associated-with-your-account\n\nBecause you no longer have access to the old number and Codex access is blocked, I’d recommend that you open a **support** case through the Help.\n\nInclude the account email, workspace/org details if relevant and explain that you no longer have access to the old phone number being requested.",
  "title": "Locked out of Codex because of an old phone number"
}