{
  "$type": "site.standard.document",
  "bskyPostRef": {
    "cid": "bafyreihenvhvirkjdsmcv6tzjnj272kdnf6xdtcabtfds5yvdmt2j4fvya",
    "uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mncfxtedzcu2"
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  "path": "/t/09366768-openai-ads-api-503-authentication-backend-failure/1381984#post_7",
  "publishedAt": "2026-06-02T10:39:40.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@andrei-akiflow"
  ],
  "textContent": "Hey @andrei-akiflow\n\nThanks for following up, and apologies for the delay in response, we had a bank holiday here yesterday.\n\nI checked the newer request ID you shared, and this latest request is reaching our backend but being rejected as Unauthorized rather than failing with the earlier 503.\n\nAt this point, the main thing to verify is that the Authorization header is using a Conversions API key from the Conversions page, not a pixel/client-data-source key. Please don’t post the key here.\n\nIf you’re already using a Conversions API key and still seeing this, please email ads-support@openai.com with the x-request-id, the pid used in /v1/events?pid=…, and a note confirming which key type you used, and send me the case ID here so that we can continue from there.",
  "title": "[09366768] OpenAI Ads API \"503: Authentication backend failure\""
}