ChatGPT Pro account changed to Free, no chat history, free models unusable, and support keeps sending template replies

Hey @cry1 Thank you for the update and for providing the additional context. I’m actively working on the support case# 09189950 you created, and I’ve also sent you an email with the next steps and additional information. To help streamline the process and avoid duplicate communication, I’ll go ahead and mark this community thread as resolved for now. Any further updates or communication regarding this issue will continue through your support ticket. ~ Smith