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"path": "/t/chatgpt-connector-stuck-on-deleted-oauth-client-id-apps-team-please-help-clear-account-cache/1381915#post_1",
"publishedAt": "2026-05-28T03:26:18.000Z",
"site": "https://community.openai.com",
"tags": [
"https://chatgpt.com/connector/oauth/PSBfyRn76ei6",
"lobix-ai.us.auth0.com",
"https://auth.lobix.ai"
],
"textContent": "ChatGPT app connector stuck on deleted OAuth client_id — invalid_request:\n\nUnknown client on every Connect attempt.\n\nI’m both the developer and an end user of the Phenomen Stocks IL app\n\n(published on the ChatGPT App Store, approved 22 May 2026). My ChatGPT account\n\nis permanently stuck unable to connect to this app because OpenAI’s backend\n\nhas cached an OAuth client_id that no longer exists in our identity provider\n\n(Auth0).\n\nSymptom: every Connect attempt fails with \"invalid_request: Unknown client:\n\nieg6UFs8HmGe18PBziYTxO8yMl8r0ASw\". The error originates from our Auth0 tenant\n\nwhen ChatGPT’s OAuth flow sends that client_id to our authorization endpoint.\n\nRoot cause on our side (resolved): during a routine Auth0 DCR client cleanup\n\non 2026-05-26, the old client_id ieg6UFs8HmGe18PBziYTxO8yMl8r0ASw was deleted.\n\nNew users connecting since then register fresh DCR clients without issue.\n\nThe remaining problem is OpenAI-side: my ChatGPT account’s connector cache\n\nstill holds the deleted client_id and reuses it on every Connect attempt —\n\neven after I (a) disconnected in Settings → Apps, (b) fully removed the app\n\n(it no longer appears in Settings → Apps), (c) re-added from the app-store\n\nURL, (d) opened in an incognito window, (e) switched browsers. In each case,\n\nChatGPT still sends the deleted client_id, confirming the cache is\n\naccount-side, not browser-side.\n\nWhat I need: please clear the connector OAuth registration for Phenomen Stocks\n\nIL on my ChatGPT account so that the next Connect attempt triggers a fresh\n\nDynamic Client Registration against our Auth0 tenant. After that’s cleared,\n\nChatGPT should register a new client_id and the connection will work normally.\n\nEvidence (Auth0 tenant lobix-ai):\n\n * Failed authorize events with the cached client_id: 2026-05-26 18:43:20 UTC,\n\n\n\n19:03:16 UTC, 19:36:18 UTC\n\n * Sample failure: client_id=ieg6UFs8HmGe18PBziYTxO8yMl8r0ASw,\n\n\n\nredirect_uri=https://chatgpt.com/connector/oauth/PSBfyRn76ei6, error=\"Unknown\n\nclient\", oauthError=invalid_request, hostname=auth.lobix.ai\n\n * App: Phenomen Stocks IL\n\n * Auth0 tenant: lobix-ai.us.auth0.com\n\n * Our OAuth issuer: https://auth.lobix.ai\n\n\n",
"title": "ChatGPT connector stuck on deleted OAuth client_id — Apps team, please help clear account cache"
}