{
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  "path": "/t/my-account-says-i-need-to-pay-but-the-invoice-says-void-so-i-cant-pay-it-account-is-unusable/1381363#post_10",
  "publishedAt": "2026-05-21T14:47:15.000Z",
  "site": "https://community.openai.com",
  "textContent": "Welcome to the forum!\n\nHopefully someone from the Support will take a look at this.\n\nBut in the meantime, I recommend that you email the support directly.\n\nLarisaHaster:\n\n> Include screenshots of the API billing message(or the issue you have), the void invoice and the error from the Support page. support@openai.com",
  "title": "My account says I need to pay, but the invoice says Void, so I can't pay it, account is unusable"
}