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"path": "/t/request-for-assistance-in-checking-current-app-status-help-centers-ai-response-is-not-helping/1380951#post_1",
"publishedAt": "2026-05-15T01:03:58.000Z",
"site": "https://community.openai.com",
"textContent": "Hello,\n\nAfter submitting our ChatGPT app for review, we received a rejection notice stating that the issue was related to a mobile widget failure.\n\nHowever, during our own testing, we have not been able to reproduce the issue. The widget appears correctly when tested in Korea, where the app was submitted, and also when our colleagues in the U.S. tested it.\n\nWe asked the Help Center and also replied to the feedback email to request details about the exact mobile testing environment where the issue occurred, but we have not yet received a response.\n\nAt the moment, the app has been resubmitted without any changes. During submission, a fetch error briefly appeared, but the submission was completed successfully afterward.\n\nWould it be possible for someone to help check the current status of our app and confirm whether there are any issues on your end?\n\nThank you.\n\nRegard, Rosa",
"title": "Request for Assistance in Checking Current App Status - Help center's AI response is not helping"
}