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Understanding the rejecting conditions on a ChatGPT App - Clarification needed on rejection feedback

OpenAI Developer Community May 14, 2026
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Thank you for your response. I tried replying to the support email, but it’s from the same address where I receive rejection messages: openai-review@openai.com. I don’t have another email address. Yes, I converted all my tools to Open World: True annotations. I assume that’s the problem, but I didn’t understand it. Now I assume that if my MCP connects to an external API, that’s Open World: True, right? Regarding my developer name: My company is legally registered as S.A., but I don’t actually remember how we spelled that name. Since I can’t see it in the OpenAI panel, it’s confusing. Is there any way support can tell me what that name should be so I can enter it exactly? Perhaps adding a checkbox or button that allows OpenAI to use the registered name without having to search for it would be more helpful and simpler to avoid this problem. Thank you, and I look forward to your next response.

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