Understanding the rejecting conditions on a ChatGPT App - Clarification needed on rejection feedback
OpenAI Developer Community
May 14, 2026
Thank you for your response.
I tried replying to the support email, but it’s from the same address where I receive rejection messages: openai-review@openai.com. I don’t have another email address.
Yes, I converted all my tools to Open World: True annotations. I assume that’s the problem, but I didn’t understand it. Now I assume that if my MCP connects to an external API, that’s Open World: True, right?
Regarding my developer name: My company is legally registered as S.A., but I don’t actually remember how we spelled that name. Since I can’t see it in the OpenAI panel, it’s confusing. Is there any way support can tell me what that name should be so I can enter it exactly?
Perhaps adding a checkbox or button that allows OpenAI to use the registered name without having to search for it would be more helpful and simpler to avoid this problem.
Thank you, and I look forward to your next response.
Discussion in the ATmosphere