Restore edit message history in ChatGPT

Hi OpenAI Support,

I am experiencing this issue on both Google Chrome and Microsoft Edge , this is not a browser-specific behavior. I have attached a screenshot of the issue occurring on Chrome for your reference.

The most critical issue is that now I can no longer access the edit history in my old conversations. This is a major regression in functionality. “Branching to a new conversation” does not resolve this, as the UI now only displays the most recent version of edited messages. These previous versions contained a lot of my valuable data. Losing access to them is affecting my work. This feels like my work has been overwritten or deleted without my consent.

The navigation arrows (< 1/2 >) disappearing happened a few months ago, then they reappeared. Now they’ve disappeared again, which is really frustrating. I have been waiting for a fix again, but the situation remains unchanged. I have seen many other users are reporting the same failure in this thread: https://community.openai.com/t/chatgpt-web-update-removed-message-version-arrows-cannot-access-edited-message-history/1374666

I will continue to monitor this thread and the situation until there is a clear resolution.

Best regards,