{
  "$type": "site.standard.document",
  "bskyPostRef": {
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  "path": "/t/codex-becomes-unstable-and-constantly-disconnects-after-2x-capacity-until-may-30-rollout-despite-only-50-usage/1380745#post_5",
  "publishedAt": "2026-05-14T13:09:10.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "How can I contact support?",
    "https://help.openai.com/en",
    "/feedback"
  ],
  "textContent": "As noted by Smith\n\nOpenAI_Support:\n\n> needs account-level investigation\n\nHow can I contact support?\n\nUpon entering https://help.openai.com/en in the lower right click on\n\nto see\n\nsubmit a support request\n\n  * if applicable, include the Organization ID, Workspace ID, and the Residency Region in the initial email.\n  * it’s best if the outreach comes directly from the account owner’s email address\n\n\n\nor consider submitting details using the Codex /feedback command.",
  "title": "Codex becomes unstable and constantly disconnects after “2x capacity until May 30” rollout despite only 50% usage"
}