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Failed to get upload status for /mnt/data/*filename*

OpenAI Developer Community May 14, 2026
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Hey guys,

Not sure if this exactly helps, but I pciked up a pretty consistent pattern when it comes to download files made in the chat that get the Failed to get upload status for /mnt/data/filename error.

So often when I got this error, I tried to hard refresh the page and it seems to show that there was never actually a response, more often that not showing “Stopped thinking…” despite me never trying to stop it and then sometimes just saying there is an error trying to get the message (Forgive me I can’t remember exactly).

After I refreshed to see this and re-tried, it seemed that the next pass was as good to go and instantly downloaded the files.

Again I cannot confidently confirm that this is a real and actual solution as it doesn’t always work, but it certainly helped save my sanity a bit.

Please let me know if anyone finds the true reason behind this and how to fix it!

EDIT: I just had another issue where I stayed on the chat, it showed me the full pass I asked for with the link to download the file etc, I refreshed the page and asked it to try again and it returned this message.

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