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"path": "/t/realtime-api-sip-inbound-calls-failing-again-before-webhook-dispatch/1380763#post_5",
"publishedAt": "2026-05-13T03:08:18.000Z",
"site": "https://community.openai.com",
"textContent": "We are seeing the same issue on our production voice service as well.\n\nOur setup is also Twilio SIP → OpenAI Realtime API SIP endpoint.\n\nCurrent symptoms:\n\n * New SIP calls to the OpenAI Realtime SIP endpoint fail immediately.\n * Twilio reports SIP 400 failures.\n * The OpenAI webhook is not triggered.\n * We do not receive the realtime.call.incoming event.\n * Our accept flow is never reached.\n * We have not made any relevant changes to our application code, Twilio settings, or OpenAI configuration.\n\n\n\nOn our side, the issue appears to have started around 2026-05-13 09:30 JST / 2026-05-13 00:30 UTC as well.\n\nThis looks like the same regression affecting Realtime API SIP ingress before webhook dispatch.\nAny confirmation from the OpenAI team would be appreciated.",
"title": "Realtime API SIP inbound calls failing again before webhook dispatch"
}