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Codex usage limits seem to be draining unusually fast since 10 May 2026, even with light GPT-5.3 Codex use, while the usage-tracking UI also appears buggy or missing

OpenAI Developer Community May 11, 2026
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Honestly pretty disappointed with the OpenAI support experience right now. I submitted: * screenshots, * timestamps, * usage inconsistencies, * UI bugs, * and even video proof showing the Codex usage tracker disappearing entirely. I also explained the logical inconsistency where my weekly limit suddenly jumped to ~90–94% while the 5-hour limit was still much lower, which clearly suggests something abnormal with tracking/accounting. Instead of actually investigating the issue, checking backend logs, or escalating it to engineering, I’m mostly getting generic copy-paste responses explaining how token usage works — things that are already available in the docs and chatbot responses. That’s the frustrating part. I didn’t contact support to be told basic documentation again. I contacted them because there appears to be a real bug or accounting issue. What makes it worse is: * other users have reported similar Codex tracking issues in the past, * OpenAI has previously acknowledged tracking problems publicly As a paying user who actively tracks usage, this honestly makes me disappointed. Support should investigate customer-specific evidence instead of responding like another automated chatbot. Has anyone else here managed to get an actual engineering escalation for Codex usage/accounting issues recently?

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