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Issue with Batch API, batches are stuck in progress

OpenAI Developer Community May 6, 2026
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You might already know this, but from the Batch API docs, the completion window is currently set to 24h and batches that do not complete in time should eventually move to an expired state.

Docs:

developers.openai.com

Batch API | OpenAI API

Learn how to use OpenAI's Batch API for processing jobs with asynchronous requests, increased rate limits, and cost efficiency.

So if the batch is still within the 24h window, it may still complete. But if it stays stuck beyond that window or if several batches are stuck in progress, I’d suggest contacting Support with the batch IDs so they can inspect it.

And OpenAI status, currently shows that everything should be fully operational right now:

OpenAI Status

OpenAI Status

Latest service status for OpenAI

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