Chat Completion tab on platform isn't loading

Welcome to the forum!

Besides what’s already been explained, I’m also adding these docs, so you can check if any of these might be of help.

Stored Chat Completions API reference:

OpenAI API Reference

List Chat Completions

Migration guide mentioning storage behavior for Responses / Chat Completions:

developers.openai.com

Migrate to the Responses API | OpenAI API

Data retention / Zero Data Retention controls:

developers.openai.com

Data controls in the OpenAI platform

Your data is your data. An overview of how OpenAI uses your data, including retention and usage policies.

From those docs, I’d check:

• whether your requests are actually being made with store: true
• whether API call logging is enabled for the org/project
• whether Zero Data Retention is enabled, since that would make store behave as false
• whether the same issue happens in another browser/incognito, in case this is only a Dashboard UI loading issue

If stored calls should exist but the Completions tab keeps shimmer-loading or returning empty, then it sounds like something Support/OpenAI staff would need to inspect.

Add: Just adding one more data point here: on my side, the Logs → Completions tab is currently loading and showing stored entries.