{
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  "path": "/t/domain-verification-succeeds-but-verified-domain-disappears-from-profile-then-re-verification-says-already-verified/1380167#post_1",
  "publishedAt": "2026-05-01T19:53:52.000Z",
  "site": "https://community.openai.com",
  "textContent": "Hi everyone,\n\nI’m seeing a likely bug with domain verification in ChatGPT Profile settings.\n\n**Issue**\n\nWhen I verify a new domain from:\n\n`Settings → Account → Verify new domain`\n\nthe DNS TXT verification succeeds, but after the verification flow completes, the verified domain does not appear anywhere in my Profile or verified domains list. It looks like the domain disappears from the UI.\n\nHowever, if I try to verify the same domain again, OpenAI shows an error saying the domain is already verified.\n\nThis suggests the domain verification record is successfully created on the backend, but the Profile UI does not display or allow management of that verified domain.\n\n**Steps to reproduce**\n\n  1. Go to `Settings → Account → Verify new domain`.\n\n  2. Enter a domain.\n\n  3. Add the required DNS TXT record.\n\n  4. Complete verification.\n\n  5. The verification succeeds.\n\n  6. Return to `Settings → Account`.\n\n  7. The verified domain is not shown anywhere.\n\n  8. Try to verify the same domain again.\n\n  9. OpenAI reports that the domain is already verified.\n\n\n\n\n**Expected behavior**\n\nAfter successful verification, the domain should appear in the Profile / verified domains list, and I should be able to view, manage, or remove it.\n\n**Actual behavior**\n\nThe domain disappears from the UI after verification. Re-verifying the same domain fails because OpenAI says it is already verified.\n\n**Why this seems like a bug**\n\nIf DNS verification had failed, the domain should not be marked as already verified. Since re-verification says the domain is already verified, it seems the backend record exists, but the UI is not showing it.",
  "title": "Domain verification succeeds but verified domain disappears from Profile, then re-verification says “already verified”"
}