{
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  "path": "/t/deep-research-pdf-export-fails-on-chatgpt-web/1379950#post_1",
  "publishedAt": "2026-04-28T10:07:20.000Z",
  "site": "https://community.openai.com",
  "textContent": "Hi OpenAI team,\n\nI’m encountering an issue when using the **Deep Research** feature in ChatGPT Web.\n\nAfter a Deep Research report is generated, I click **Export → PDF**, but the export fails. In DevTools, the request appears to go through the MCP endpoint and returns:\n\n\n    {\"detail\":\"Failed to export document\"}\n\n\n## Environment\n\n  * Product: ChatGPT Web\n  * Feature: Deep Research\n  * Action: Export report as PDF\n  * Browser: Chrome on Windows\n  * Language/UI locale: zh-CN\n  * Plan: Pro\n  * Endpoint observed in DevTools:\n    * `POST https://chatgpt.com/backend-api/ecosystem/call_mcp`\n\n\n\n## Request details\n\nThe failing request body looks like this, with sensitive values redacted:\n\n\n    {\n      \"app_uri\": \"connectors://connector_openai_deep_research\",\n      \"tool_name\": \"export\",\n      \"conversation_id\": \"[REDACTED]\",\n      \"message_id\": \"[REDACTED]\",\n      \"tool_input\": {\n        \"session_id\": \"[REDACTED]\",\n        \"report_message_id\": \"[REDACTED]\",\n        \"export_type\": \"pdf\"\n      }\n    }\n\n\nThe response is:\n\n\n    {\n      \"detail\": \"Failed to export document\"\n    }\n\n\n## Expected behavior\n\nThe Deep Research report should export successfully as a PDF.\n\n## Actual behavior\n\nPDF export fails with:\n\n\n    {\"detail\":\"Failed to export document\"}\n\n\n## Steps to reproduce\n\n  1. Open ChatGPT Web.\n  2. Use Deep Research to generate a report.\n  3. Click the export option.\n  4. Select PDF.\n  5. The export request to `/backend-api/ecosystem/call_mcp` fails with `Failed to export document`.\n\n\n\n## Things I tried\n\n  * Retrying the export\n  * Refreshing the page\n  * Reopening the conversation\n\n\n\nThe issue still occurs.\n\n## Question\n\nIs this a known issue with Deep Research PDF export / MCP export tooling?\n\nThanks.",
  "title": "Deep Research PDF export fails on ChatGPT Web"
}