Bug: Codex Desktop App Doesn’t Load, Stuck on Logo Screen
OpenAI Developer Community
April 28, 2026
I managed to fix this problem on windows 11 using the following powershell commands:
1 - Clear user codex config
Remove-Item -Recurse -Force “$env:USERPROFILE.codex” -ErrorAction SilentlyContinue
2 - Clear Windows Store app local cache
Remove-Item -Recurse -Force “$env:LOCALAPPDATA\Packages\OpenAI.Codex_2p2nqsd0c76g0\LocalCache\Local\Codex” -ErrorAction SilentlyContinue
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