Bug: Codex Desktop App Doesn’t Load, Stuck on Logo Screen
OpenAI Developer Community
April 27, 2026
Problem description: I downloaded the Codex App for Windows , and Installed the Codex app and when I launched the Codex App , it Stuck on the Launcher Activity Screen where we see the codex logo and nothing happens, it freezes or gets struck.
OS : Windows 11 (Latest Version)
Solution (that worked for me ) : So if you have been using VS code with codex extension it creates a .codex folder under C:\Users\\{Username} if not you may look under %APPDATA% . Create a Backup of .codex folder then delete this folder then Goto Settings >Apps > Installed apps > Codex > then click on Terminate and then click the Reset button once both Terminate and Reset is done then Uninstall the Codex App. Once Uninstall is completed. Restart your system and install the Codex App using the Codex Installer.exe . Once Installation is completed this time you will get the Login screen in the codex app.
Hope this solution works and resolves this issue for you guyz. If this solution works for you guyz please upvote and leave you comments. Thanks.
Discussion in the ATmosphere