Bug: Codex Desktop App Doesn’t Load, Stuck on Logo Screen
OpenAI Developer Community
April 26, 2026
Hi guys, I created an account especially for other people, because I was having the same issue.
A guy called @jacko555 shared a fix for this on github: Issue 19220 (I can’t paste a link here).
I’ll copy-paste the post here, I hope Jacko won’t be mad at me
> I Fixed the issue!!!
>
> This issue it codex cli auth token.
>
> First do codex in your terminal.
>
> Then logout.
>
> Then sign back in to codex using whatever version.
>
> It fixed both cli and app.
>
> Do /logout
>
> Then start up cli again
>
> i did also upade node and npm to latest, not sure if this bit fixed the issue.
>
> But this def works on both windows and macos
>
> Paste my response into chatgpt for terminal comands
Hope it works for you just like it worked for me! Thank you, Jacko!
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