{
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  "path": "/t/chatgpt-edu-workspace-cannot-track-codex-usage-limits/1379645#post_3",
  "publishedAt": "2026-04-24T07:28:32.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@JeremiahZ",
    "OpenAI Codex GitHub Issues",
    "github.com/openai/codex",
    "CLI reports usage limit reached for Business team seat while usage dashboard says no Codex rate limits",
    "Nikola-Milovic"
  ],
  "textContent": "@JeremiahZ\n\nWelcome to the forum!\n\nThanks for reporting.\n\nYou can discuss Codex-related issues here, but the official place to report them is the OpenAI Codex GitHub Issues.\n\nI did a quick search of the issues using ChatGPT and did not find an exact match to this issue. However there are many related and noted for business accounts which I suspect use some of the same backend code for Edu accounts.\n\nYou should search the issues to see if you find something similar, and more importantly to read the replies by users and the OpenAI staff that may be of value, e.g.\n\ngithub.com/openai/codex\n\n####  CLI reports usage limit reached for Business team seat while usage dashboard says no Codex rate limits\n\nopened 03:05PM - 06 Apr 26 UTC\n\n\n\n          Nikola-Milovic\n        \n\nbug  rate-limits\n\n### What version of Codex CLI is running? codex-cli 0.118.0 ### What subscript…ion do you have? Business (team workspace; this account has the only assigned Codex seat) ### Which model were you using? gpt-5.4 (reasoning high) ### What platform is your computer? Linux 6.19.10 x86_64 unknown ### What terminal emulator and version are you using (if applicable)? Zellij (`TERM=xterm-256color`) ### What issue are you seeing? The CLI immediately reports: ```text ■ You've hit your usage limit. To get more access now, send a request to your admin or try again at Mar 20th, 2027 3:36 PM. ``` This happens even on a simple prompt like `Hey`. `/status` shows: - Account: Business - Permissions: Full Access - Model: gpt-5.4 - premium limit: blank At the same time, the ChatGPT Codex usage page says: ```text Your plan does not impose Codex rate limits ``` The affected account is the only user assigned to the Codex seat in the workspace. Other users in the same workspace can use Codex, but this account cannot. ### What steps can reproduce the bug? 1. Sign in to Codex CLI with a Business team workspace account that has an assigned Codex seat. 2. Run Codex CLI 0.118.0. 3. Send any prompt (for example `Hey`) or check `/status`. 4. Observe the usage-limit error above, despite the usage dashboard showing no Codex rate limits for the plan. ### What is the expected behavior? The assigned Business-team Codex seat should be able to use the CLI normally, or the usage page should show a matching limit state. The CLI and usage dashboard should not contradict each other. ### Additional information This started happening when I got switched to Codex only seat, the ChatGPT seat works normally, but the API based pricing for some reason does not. Where can I contact the support to resolve this?\n\nIf you find issues that match your situation, consider adding a  reaction to increase visibility.\nIf nothing aligns, open a new report with clear reproduction details.",
  "title": "ChatGPT Edu workspace cannot track Codex usage limits"
}