{
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  "path": "/t/requesting-staff-assistance-verification-locked-due-to-ocr-language-mismatch-case-07832704/1379490#post_4",
  "publishedAt": "2026-04-23T20:56:04.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "API Verification",
    "@CHENCHAOHSUN"
  ],
  "textContent": "Hi @CHENCHAOHSUN\n\nReally appreciate you sharing those extra details.\n\nJust to clarify a couple things:\n\n  * The $5 hold you saw is just a temporary authorization from Stripe during the verification attempt. It should automatically drop off and isn’t tied to a successful check.\n  * And yes, what Ken mentioned is correct right now, verification retries aren’t supported. That’s the current system limitation, and it’s also outlined here: API Verification\n\n\n\nI know that’s not ideal, especially since you’ve got your documents ready to go. At the moment, there isn’t a way for support to trigger a manual reset or allow another attempt.\n\nThat said, you can absolutely continue using your organization as-is. You’ll still have access to OpenAI’s platform and existing models, and over time, some advanced models may become available more broadly without requiring verification.\n\n~Smith",
  "title": "Requesting Staff Assistance: Verification locked due to OCR language mismatch (Case #07832704)"
}