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  "path": "/t/is-there-an-official-openai-policy-for-inconsistent-pulse-language-output-in-a-specific-non-english-language/1378937#post_3",
  "publishedAt": "2026-04-16T11:18:41.000Z",
  "site": "https://community.openai.com",
  "textContent": "OpenAI_Support:\n\n> I’m not aware of a public policy or formal statement specifically covering inconsistent Pulse language behavior.\n>\n> Language output can be influenced by a mix of factors like device settings, app language, and context, so occasional inconsistencies can happen, especially in non-English scenarios. I haven’t seen this called out as a widely acknowledged issue specific to Pulse.\n>\n> If this can be consistently reproduced across users, it would typically be treated as a system-side behavior and looked into further. Sharing a few concrete examples would help clarify whether this is a broader pattern.\n\nThank you for your reply.\n\nHowever, I must respectfully disagree with the explanation that “language output can be influenced by a mix of factors like device settings, app language, and context.”\n\nMy situation is as follows:\n\n  * My ChatGPT account language is **explicitly set to Korean** in the settings.\n\n  * Both my PC web version and my Galaxy S24 Ultra (Android app — always kept at the latest version) have Korean set as the system language.\n\n  * I submit queries in **Korean approximately 99% of the time**. Even on the rare occasions when I upload an English document for reference, I still write the actual question in Korean.\n\n\n\n\nDespite all of the above, the daily Pulse notification is delivered in English on completely random dates with **no correlation to content, context, or my query language**. For example, in the period I have tracked (since March 21), it arrived in English only on:\nMarch 24, April 3, April 11, April 13, April 14, and April 15.\nAll other days it correctly arrived in Korean.\n\nThis behavior completely ignores the account language I have explicitly set and appears to be decided by some internal, opaque logic that you yourself described as “a mix of factors.” By acknowledging that the output is **not strictly following the user’s account language setting** , your response essentially confirms that there is a flaw in OpenAI’s language-determination logic for Pulse.\n\nThis is not a user-side issue (device, app version, cache, or settings) — it is a clear system-side bug. As a ChatGPT Pro subscriber paying $220 per month, receiving a daily feature in the wrong language at random is extremely frustrating and undermines the value of the product.\n\nI kindly ask that this be escalated to the engineering team as a reproducible bug rather than treated as occasional “inconsistency.”\n\nThank you for your attention. I look forward to a proper resolution.",
  "title": "Is there an official OpenAI policy for inconsistent Pulse language output in a specific non-English language?"
}