"Unable to load conversation" - error
OpenAI Developer Community
April 14, 2026
Hi @syedali,
Given that conversations aren’t loading on both web and mobile, this seems less likely to be related to the free plan. Issues like this can sometimes happen for a few different reasons - for example, longer or more complex conversations, or temporary loading issues.
A couple of quick things you could try:
* Start a new chat and see if the issue happens there as well
* Check if the problem is consistent across all conversations or only specific ones
If you can share a bit more detail on when it happens, that might help narrow it down too.
~SD
Discussion in the ATmosphere