Having issues with building a customer support AI with OpenAI . Need help to deploy production?
OpenAI Developer Community
March 27, 2026
Welcome to the developer community, @Abhishek_Kapoor.
For this kind of customer support AI workflow, I’d suggest trying Agent Builder. It’s a visual tool for building multi-step agent workflows, with templates, drag-and-drop nodes, typed inputs/outputs, and live previewing, so it’s a fast way to prototype and debug a support flow before moving to production.
Here’s a template I found for a customer support agent:
When you’re ready to deploy, you can publish the workflow as a versioned object and either plug it into your app with ChatKit or export the code and use the Agents SDK for a more custom setup.
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