Please explain how 1 prompt used 100% of weekly usage $20 in usage credits and still didnt finish the task
OpenAI Developer Community
March 13, 2026
Hey @patrickbinder, this one will likely require an account-side check.
The forum team doesn’t have visibility into usage limits or org-level settings, so the best path is to reach out to support@openai.com so the team can investigate directly.
When you email them, include:
* Request ID
* Timestamp of the request
That should give the support team enough context to trace the request and check what’s happening on the backend.
-Will
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