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Please explain how 1 prompt used 100% of weekly usage $20 in usage credits and still didnt finish the task

OpenAI Developer Community March 13, 2026
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Hey @patrickbinder, this one will likely require an account-side check. The forum team doesn’t have visibility into usage limits or org-level settings, so the best path is to reach out to support@openai.com so the team can investigate directly. When you email them, include: * Request ID * Timestamp of the request That should give the support team enough context to trace the request and check what’s happening on the backend. -Will

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