When adding payment method, OpenAI charged my card but credit balance not updated
OpenAI Developer Community
March 12, 2026
arungopi:
> After adding payment method, Open AI charged my card and it is not showing in my credit balance. I tried the chat bot but nobody responded to the message. Could you please check this out?
Same thing happened to me too. It’s that $5 auth hold they do to check the card works - it’s not actual credits being added, just a temp charge that should drop off in a few days (up to a week sometimes). Check your billing > credit grants or whatever, nothing shows there cause it’s not a real top-up.
Discussion in the ATmosphere