{
  "$type": "site.standard.document",
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  "path": "/t/api-account-deactivated-during-verification-case-05071450/1374107#post_1",
  "publishedAt": "2026-02-12T23:00:24.000Z",
  "site": "https://community.openai.com",
  "textContent": "Hello team,\n\nI’m seeking guidance regarding Case #05071450.\n\nOur API account was deactivated while attempting to complete identity verification for publishing in the ChatGPT ecosystem. The verification required live camera capture of my driver’s license, which I could not complete at that moment due to hardware limitations. The account was deactivated shortly after.\n\nI have followed up multiple times since Dec 29 and was informed on Jan 28 that the case would be escalated, but I have not received further updates.\n\nWe have submitted ABN and ID documents. The account also contains prepaid funds.\n\nWould appreciate guidance on how to proceed.\nThank you.",
  "title": "API Account Deactivated During Verification – Case #05071450"
}