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  "path": "/commentary/2026/02/empowering-public-service-frontline-readiness-for-a-new-era-of-modernization/",
  "publishedAt": "2026-02-26T21:20:16.000Z",
  "site": "https://federalnewsnetwork.com",
  "tags": [
    "Artificial Intelligence",
    "Automation",
    "Commentary",
    "Cybersecurity",
    "IT Modernization",
    "Technology",
    "Workforce",
    "David Turner",
    "Equifax"
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  "textContent": "The Equifax Social Services Outlook Index highlights how frontline workers view technology as a vital partner in simplifying complex processes.",
  "title": "Empowering public service: Frontline readiness for a new era of modernization"
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