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  "path": "/incidents/jn8wn9kkf148",
  "publishedAt": "2026-05-07T02:00:00.000Z",
  "site": "https://status.2600hz.com",
  "textContent": "**THIS IS A SCHEDULED EVENT May 6, 19:00 - 23:00 PDT**\n\nMay  5, 12:26 PDT\n**Scheduled** - Please be advised that 2600Hz has scheduled a core infrastructure upgrade to enhance the performance and reliability of our zswitch-us web servers.\n\nMaintenance Details:\nDuring this window, we will migrate services to upgraded hardware. This involves updating DNS records for the following endpoints:\n\napi.zswitch.net\nui.zswitch.net\nportal.zswitch.net\n\nService Impact:\nWhile we anticipate minimal disruption, users may experience brief intermittent connectivity or latency as DNS changes propagate globally. We recommend ensuring your local DNS caches are cleared if you encounter any issues following the window.\n\nThank you for your continued partnership as we work to improve our platform.\n\nBest regards,\n\n2600Hz Infrastructure Team",
  "title": "Zswitch US: Upgrade Web Servers",
  "updatedAt": "2026-05-05T19:26:04.000Z"
}