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  "path": "/sourcing-journal/industry-news/bridging-the-gap-between-innovation-and-consumer-trust-1238912533/",
  "publishedAt": "2026-04-13T15:00:00.000Z",
  "site": "https://wwd.com",
  "tags": [
    "Industry News",
    "Artificial Intelligence",
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  "textContent": "As retailers rush to deploy autonomous agents, experts warn that shifting the liability for AI errors onto consumers could erode brand loyalty and invite regulatory scrutiny.",
  "title": "Agentic AI in Retail: Bridging the Gap Between Innovation and Consumer Trust"
}