{
  "$type": "site.standard.document",
  "bskyPostRef": {
    "cid": "bafyreign3zuwlsbfvqjiutsyp2ohxyqtvm7i4sestj6qudzc4astvdj3ky",
    "uri": "at://did:plc:hvvvlx3bmkplad4coozd42pi/app.bsky.feed.post/3mm6u2lpzczx2"
  },
  "coverImage": {
    "$type": "blob",
    "ref": {
      "$link": "bafkreibg5l3nqgjt4hknzml7giyi7w7qcp5pejew6blpn3mhj7nspqdkb4"
    },
    "mimeType": "image/webp",
    "size": 26922
  },
  "path": "/20260518/carriers/dan-schulman-was-right-network-experience",
  "publishedAt": "2026-05-18T09:35:54.000Z",
  "site": "https://www.rcrwireless.com",
  "tags": [
    "Carriers",
    "Network Infrastructure",
    "Networks",
    "Opinion",
    "Reader Forum",
    "AI",
    "Alan Minney",
    "CSPs",
    "customer experience",
    "MCE Systems",
    "Verizon"
  ],
  "textContent": "Why CSPs are losing the customer relationship betting on half the experience and where they can grab the other half. Just three weeks ago, Verizon CEO Dan Schulman said the quiet part out loud at a Semafor fireside chat: network…",
  "title": "Dan Schulman was right – networks won’t differentiate; experience will (Reader Forum)"
}