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Browser Support • Youtube hang

Pale Moon forum - Forum index [Unofficial] July 3, 2026
Source

Win10 : 34.3.1 : 64-bit browser : Youtube :

Hello all. I have an oddball problem with Youtube hanging for 6-7 seconds, which from searching here it seems some others have/had a similar thing while others don't, however... The strangest thing here is that my wifes PC has no such hang and takes less than 2 seconds to load the same thing. The 2 Laptops are similar - Wifes with no hang - ASUS TUF Ryzen 5800H 32gb ram, Nvidia 3060. Mine with hang - ASUS TUF Ryzen 8000H 32gb ram, Nvidia 4070. Running the same OS.

Now you'd expect mine to be a little quicker, and it is with most things, except this strange hang. I've used a clean profile and tried many other things, but nothing changes it. Naturally I've also gone along and compared settings between machines and changed even small things which were different. There's no abnormal CPU or GPU utilisation during this hang either.

The only other differences that I've noticed are that mine has less 'MS visual C++' things installed and a later version of 'MS Desktop Runtime', I have no idea whether that has an effect or not.

Any ideas?

If possible, please include the output of help->troubleshooting information (as text):

Application Basics

Name: Pale Moon Version: 34.3.1 (64-bit) Build ID: 20260622183115 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:6.9) Goanna/20260622 PaleMoon/34.3.1 OS: Windows_NT 10.0 CPU Capabilities: SSE2 AVX AVX2 Safe Mode: false

Extensions

Name: CPU & Memory Usage Statusbar Version: 1.0.010 Enabled: true ID: {7f29bbe6-9a89-4f1a-9265-b0f62c4c3c73}

Name: Pale Moon Commander Version: 3.0.1 Enabled: true ID: commander@palemoon.org

Name: uBlock Origin Version: 1.16.6.1 Enabled: true ID: uBlock0@raymondhill.net

Name: Zap Anything Version: 1.4.2 Enabled: true ID: {47001cee-21c8-4456-905a-f30019e83a3f}

Graphics

Features Compositing: Direct3D 11 GPU Accelerated Windows: 4/4 Direct3D 11 (OMTC) Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000118f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce RTX 4070 Laptop GPU Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.) WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000118f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce RTX 4070 Laptop GPU Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.) WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16 WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Hardware H264 Decoding: Yes; Using D3D11 API Audio Backend: wasapi Direct2D: true DirectWrite: true (10.0.19041.5794) GPU #1 Active: Yes Description: NVIDIA GeForce RTX 4070 Laptop GPU Vendor ID: 0x10de Device ID: 0x2860 Driver Version: 32.0.16.1047 Driver Date: 5-19-2026 Drivers: C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvamsi.inf_amd64_2ee975417c13f158\nvldumd.dll Subsys ID: 35a81043 RAM: 8188 GPU #2 Active: No Description: AMD Radeon 780M Graphics Vendor ID: 0x1002 Device ID: 0x1900 Driver Version: 32.0.31021.5001 Driver Date: 6-28-2026 Drivers: amdxc64 amdxc32 amdxn64 amdxx64 amdxn32 amdxx32 atiumdva atiumd6a Subsys ID: 35a81043 RAM: 2048 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo

Important Modified Preferences

accessibility.typeaheadfind: true browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.download.importedFromSqlite: true browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 4 browser.search.update: false browser.startup.homepage: https://pip.com.au/ browser.startup.homepage_override.buildID: 20260622183115 browser.startup.homepage_override.mstone: 6.9.0 browser.tabs.warnOnClose: false browser.tabs.warnOnCloseOtherTabs: false browser.tabs.warnOnOpen: false extensions.lastAppVersion: 34.3.1 font.internaluseonly.changed: true general.autoScroll: false general.useragent.compatMode: 0 general.useragent.compatMode.firefox: false general.useragent.compatMode.gecko: false general.useragent.override.reg.bom.gov.au: Mozilla/5.0 (%OS_SLICE% rv:102.0) Gecko/20100101 Firefox/102.0 general.useragent.override.westpac.com.au: Mozilla/5.0 (%OS_SLICE% rv:102.0) Gecko/20100101 Firefox/102.0 general.useragent.updates.lastupdated: 1782940011570 gfx.crash-guard.d3d11layers.appVersion: 34.3.1 gfx.crash-guard.d3d11layers.deviceID: 0x2860 gfx.crash-guard.d3d11layers.driverVersion: 32.0.16.1047 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 media.benchmark.vp9.fps: 81 media.benchmark.vp9.versioncheck: 3 media.hardware-video-decoding.failed: false network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1782854814 places.history.expiration.transient_current_max_pages: 113273 privacy.clearOnShutdown.connectivityData: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.offlineApps: true privacy.GPCheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1782200261 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 1

Library Versions

NSPR Expected minimum version: 4.35 Version in use: 4.35

NSS Expected minimum version: 3.90.12.0 (UXP) Version in use: 3.90.12.0 (UXP)

NSSSMIME Expected minimum version: 3.90.12.0 (UXP) Version in use: 3.90.12.0 (UXP)

NSSSSL Expected minimum version: 3.90.12.0 (UXP) Version in use: 3.90.12.0 (UXP)

NSSUTIL Expected minimum version: 3.90.12.0 (UXP) Version in use: 3.90.12.0 (UXP)

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